We at Blue Planet Images Co. Limited ("Blue Planet Images"/"we"/"us"/"our") are as concerned as anyone to ensure that you can be confident that any information exchanged between you and us in the course of any communication via the Internet and otherwise is kept strictly private and confidential. This Privacy Policy is designed to give you that confidence and sets out the basis on which your personal data will be processed and protected by us.
This Privacy Policy is to be read in conjunction with the Terms and Conditions of Blue Planet Images as set out on our Website.
"Website" means the website owned by us and accessed via the internet domain address: www.blueplanetimages.com.
Blue Planet Images is responsible for processing your personal information and, for the purposes of the Data Protection Act 1998 ("Act"), is the Data Controller for the purposes of ensuring compliance with this Privacy Policy and the Act with which we shall comply. Our Data Protection registration number is: Z6784281.
For further information concerning U.K. Data Protection regulations and compliance, visit: www.dpr.gov.uk
In case you need to contact us concerning this Privacy Policy and any questions you might have concerning how we process your personal data when you deal with us, you may contact us at:
Our Trading Address:
Blue Planet Images Images Co Limited,
Buckland House,
39 Treffry Road,
Truro,
Cornwall,
TR1 1WL
U.K.
For other contact information please see the Terms & Conditions in this Website.
Our Registered Office Address:
(The offices of our accountants: H.W. Fisher & Company)
Acre House,
11-15 William Road,
London,
NW1 3ER,
U.K.
Please read the following carefully.
Collection of Information
All requests for pages on our Website are logged. The information that is logged includes information about your Browser (see "Definitions" below), your IP address, where you are connecting from and the page you are requesting. All of this information is passed to our Server (see "Definitions" below) by your Browser. The Browser cannot send personal information about you. This information is primarily used to see how busy our Website is and which times of the day/week are busiest. In addition we can use this information to decide what functionality we can safely include on our Website.
We also gather additional information in respect of your visits to our Website (including, but not limited to information concerning traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and details of the resources that you access. This information is collected using Cookies (see "Definitions" below),. Such information is used to help us to see how our Website is being viewed and, therefore, enable us to improve it in a more effective way.
We also collect information provided by you at the time you register to use our Website and when you purchase goods and services from us via our Website or if you report a problem with the Website or if you contact us for any other reason.
All information retrieval is done using a unique session identifier to prevent a malicious party from forging a Cookie in order to obtain your personal information. The number of unique session identifiers available is sufficiently huge that guessing it becomes almost impossible.
Use of your Information
We use information held about you in the following ways:
- To ensure that content from our Website is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our goods and service.
Subject to the exceptions set out below, we undertake that any information you give us, or that we obtain about you, will not be disclosed by us to any third party without your permission. If you wish, you can withdraw your permission, review or correct any information that we hold about you by contacting us at: info@blueplanetimages.com.
Disclosure of your information
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
· If Blue Planet Images or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. · If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Blue Planet Images, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.Where we do have to share your personal information as outlined above, we are not responsible for the privacy policies, if any, and the procedures maintained by such third partyies, including whether they collect and/or sell personal information about users to their Websites. We strongly recommend that you satisfy yourself as to the acceptability to you of the terms and conditions of their respective data collection and privacy policies.
Cookies
If you register with us or if you continue to use our Website, you agree to our use of Cookies.
We only use essential Cookies. You can block Cookies by activating the setting on your Browser which allows you to refuse the setting of all or some Cookies. However, if you use your Browser settings to block all Cookies you may not be to access all or parts of our Website, including our shopping pages. Unless you have adjusted your Browser setting so that it will refuse Cookies, our system will issue Cookies as soon you visit our Website.
If you wish to learn more about Cookies and how they are used visit: www.allaboutCookies.org
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Security
All purchases on the Website are effected by Streamline via PayPoint and their secure Servers. All credit card information is transmitted to us, and on to Paypoint via secure encrypted links. You can look for the locked padlock icon on your Browser to verify that your connection to us is encrypted (usually the bottom right of your Browser window). Your credit card number is not stored on our Server, nor do we have access to this data other than to pass it directly to Paypoint for validation via a secure link.
Personal information that you may supply to us is stored in a password-protected format to prevent loss, misuse, or alteration of the data. As mentioned above, your credit card number is not stored on our Server. Where appropriate, e.g., when credit card information is being transmitted, the connection to us is made over an encrypted link. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Consequently, whilst we are committed to continued best efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us in connection with our on-line product sales, and you transmit such information to us at your own risk.
Remember that you should never send any of your personal and private details nor passwords to us nor to anyone else over the internet in e-mail messages as these are transmitted in free form text which cannot be encrypted and are therefore not secure.
Similarly you should not use nor do we accept private and sensitive information such as credit card details over a mobile / cell phone link as these also are not secure.
A Reminder:
NEVER FORGET THAT whenever you voluntarily disclose personal information on-line on the internet - for example on message boards, through e-mail, or in chat areas - that information can potentially be collected and used by others without you necessarily knowing about it. In other words in case you give personal data on line that is accessible to the public, you may receive unsolicited communication from others in return.
Ultimately you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Therefore please be careful and responsible in disclosing any personal information about yourself whenever you are on-line.
Definitions
Cookies
A Cookie is a piece of information that a website asks your Browser to store on your computer. The website that issued the Cookie can then request this information back to provide you with a customised page. It is used to link your current session on our Website to earlier ones.
Browser
Used to locate and display web pages via a software application. The most popular ones are Mozilla Firefox, Apple Safari, Google Chrome and Microsoft Internet Explorer.
Server
Delivers (serves up) web pages to your computer to be viewed with a Browser.
See also the Definitions in our Terms and Conditions which also apply to this Privacy Policy statement.
File Revision: 1.8; Last Modified: 3rd November, 2011
